Legal · Privacy
Privacy Policy
Last updated July 5, 2026
Morph is a 3D product customizer for Shopify stores. This policy explains what data the app accesses, how it's used, and how it's protected. Morph is operated by 8th Origin LLC.
What we access
- Store & product data — your shop domain and product details (titles, variants, options, prices), read through Shopify's Admin API to build a customizer for each product.
- 3D model files — GLB models you upload are stored in your own store's Shopify Files (Shopify's CDN), not on Morph's servers.
- Configurator settings — the parts, colors, options, and bindings you configure in the app.
- Authentication — a Shopify access token for your store, so the app can act on your behalf. We do not receive your Shopify password.
What we do NOT collect
Morph does not collect your customers' personal information. When a shopper configures a product and adds it to cart, that happens through Shopify's own cart — Morph only records the chosen options as line-item properties on the order, which stay in your Shopify admin.
How data is used
Solely to provide the service: rendering the 3D customizer in your storefront, saving your configurations, and syncing selections to the correct product variant. We do not sell data or use it for advertising.
Where data is stored (sub-processors)
- Shopify — store data, sessions, and your uploaded 3D files (Shopify Files/CDN).
- Vercel — application hosting (United States).
- Neon — encrypted Postgres database for your configurator settings.
Data retention & deletion
When you uninstall Morph, we delete your store's configurator data. We also honor Shopify's mandatory data-request, customer-redact, and shop-redact webhooks. You can request deletion at any time by emailing us.
Security
Data is transmitted over HTTPS and access is scoped to the minimum Shopify permissions the app needs (reading products, writing files). Database access is restricted and credentials are never exposed to the browser.
Changes
We may update this policy as the app evolves. Material changes will be reflected here with a new "last updated" date.
Questions? Email danny@8thorigin.com.